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Customer Service

Online Payment Policies/Terms:

Online Coin Orders (Does not include Bullion):
We accept American Express, MasterCard, VISA and Discover. We also offer additional payment options as described below.
Online Bullion Orders:
We do not accept credit cards for most bullion purchases. Exceptions include the Gold British Sovereign, Swiss 20 Franc Helvetia, French 20 Franc, Certified American Eagle and Certified American Buffalo. We offer additional payment options as described below.

Other Payment Policies/Terms:

If you wish to make your purchase offline by calling our toll-free number, 1-800-880-4653, you may send payment in the form of bank wire transfer (preferred), personal or business check, credit card (rare coin orders and certain bullion orders as listed below), or cashiers check/money order. We do not accept credit cards for most bullion purchases. Exceptions include the Gold British Sovereign, Swiss 20 Franc Helvetia, French 20 Franc, Certified American Eagle and Certified American Buffalo.

Payment Options

  • After you place your order online on our safe, secure website, a Blanchard and Company, Inc. Account Executive will contact you to explain how to lock in your price and complete your order.
  • You may choose from four ways to pay:
    1. Bank wire transfer (preferred): This is the fastest way to receive your product. In-stock products are mailed on our next ship date. You must complete your bank’s wire transfer application and provide them with the following information:
      • Beneficiary: Blanchard and Company, Inc.
      • Beneficiary Address: 909 Poydras Street, Suite 1900, New Orleans, LA 70112
      • Receiving Bank Name & Address: Whitney National Bank, 228 St. Charles Avenue, New Orleans, LA 70130
      • Amount of Wire Transfer: $
      • Special Instructions: (Please include your Blanchard Account Number here)
    2. Personal or business check: Please note that we age (hold) checks for seven business days before locking in bullion.
      • Personal Check
      • Please make checks payable to: Blanchard and Company, Inc.
      • Memo field: Please enter your Blanchard Account Number in the memo field of your check
    3. Credit card (rare coin orders and certain bullion orders as listed below): We accept VISA, MasterCard, American Express and Discover. Please note that we do not accept credit card payments for most bullion purchases. Exceptions include the Gold British Sovereign, Swiss 20 Franc Helvetia, French 20 Franc, Certified American Eagle and Certified American Buffalo.
    4. Cashiers check or money order: Please note that we age (hold) cashiers checks and money orders for three business days before locking in bullion.
      • Please make cashiers check or money order payable to: Blanchard and Company, Inc.
      • Memo field: Please enter your Blanchard Account Number in the memo field

Shipping/Delivery

See shipping rates. Free shipping on some orders:

To see shipping charges for any product, simply enter the desired quantity and click on Buy Now to add it to your cart. You can always remove it later. We ship your order by registered, insured U.S. mail. In our years of experience, we’ve found this to be the safest, most convenient, and most economical method available. When your order is shipped, you will receive a notification email from us, which will also contain your unique tracking USPS tracking code, linked to the U.S. Postal Service website. Due to security precautions, a signature is required. Should no one be available to sign at delivery, you’ll receive a delivery notification slip that allows you to pick up your order at the nearest U.S. Post Office. Your order is fully insured and will never be left unsecured.

All information and policies subject to change without advance notice.

 

Blanchard and Company, Inc.
Contact Information

Phone: 1-800-880-4653
Customer Service Hours:
7 a.m. – 7 p.m. CST,
Monday – Friday

Mailing Address:
P.O. Box 61740
New Orleans, LA 70161-1740

Physical Address:
909 Poydras Street, Suite 1900
New Orleans, LA 70112