Basic Confidentiality Policy
It is our policy that personal information, such as your name, postal and email address, and telephone number, remains private and confidential. The personal information you provide is stored in a secure location, is accessible only by designated personnel, and is used only for the purposes for which you provide the information (such as to reply to your request).
If you also indicate on our site that you would like to be added to our mailing database, your personal information will be added to the appropriate mailing list. If, at any time, you change your mind and would like to remove your name from our mailing list, or update your personal information, please contact us at 1-800-880-4653 or visit our customer service section. Please note that we do not share email addresses with third parties.
No Release of Information to Third Parties
Personal information will not be released to third parties except if release is required by law, by court order, or by judicial or governmental investigations or proceedings. There are no other circumstances under which we will provide personal information to third parties, nor will such information be sold by Blanchard and Company.
No Computer Tracking of Identifiable Information
Our site does not track, collect, or distribute personal information about its visitors. It does recognize the home server of visitors, but not e-mail addresses. For example, we can tell which Internet Service Provider our visitors use, but not the names, addresses, or other information about our visitors that would allow us to identify them individually. Our site is able to recognize the web address of a site a user was visiting immediately before accessing our site, but we cannot identify the visitor nor the visitor's IP address. This information is used only for internal purposes by our technical support staff. No personal information is collected.
Our site tracks general information about visits to our site for the purpose of analysis. For example, we compile statistics that show the daily number of visitors to our site, the daily requests we receive for particular files on our site, and what countries those requests come from. These aggregated statistics are used internally to better provide services to the public. For example, we may use this information to target relevant content and advertising to our site’s visitors. However, these statistics contain no personal information and cannot be used to gather such information.
Our site collects information from customers who purchase online.
We use this information to process online orders, provide a more personalized shopping experience, and notify customers of special shopping offers, discounts, and sweepstakes when requested. When you place an online order on our site, our secure server software (SSL) encrypts all the information you’ve provided, including your name, address, and credit card number. All of the customer data we collect is protected against unauthorized access.
You may have read about “cookies,” tiny nuggets of information that are stored by your browser on your computer’s hard drive. Rest assured that our cookies do not contain any personally identifying information, but they enable us to improve the site so that it is easier to use. Our site does not require that your browser accept cookies to browse the product catalog; however, your browser must be able to accept cookies in order to purchase products online. Cookies also enable us to display online advertisements based on a visitor’s past visits to our site. Most Web browsers automatically accept cookies, but if you prefer, you can usually change your browser’s preferences to prevent this.